Frequently Asked Questions

Our Virtual Assistants are fluent. Fluency in English is a requirement on our hiring process.

We make extensive measures to match you with team member(s) best able to complete your projects to your satisfaction. If you are unhappy with the performance of your workers, please let our project manager know, and we will make the appropriate changes.

We use a project management tool called Trello. We have a specific system that works for both mobile and desktop so you can communicate easily with your team

You may have as many active projects open as you like, however we recommend keeping this to a reasonable number so we can wrap up your tasks quickly.

Smart Virtual Staff are in-office Virtual Assistants. Instead of assigning you one Virtual Assistant, we give you a whole team to help you get to your vision


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